Privacy policy and terms of use of the site

This Privacy Policy was developed in accordance with the Law of Ukraine “On the Protection of Personal Data” and other regulatory documents that regulate legal relations related to the collection, processing and storage of Personal Data.
Online store of chemical reagents “Novokhim” developed this Confidentiality Agreement (hereinafter Privacy Policy), taking care of the development of mutual relations and paying great attention to the protection of the personal data of our customers (hereinafter Users).

General Provisions

1. When using the online chat on the site, using the callback order form, as well as answering questions when registering a personal account or placing an order for goods through the shopping cart, placing a purchase on the telephone numbers specified on the site, the User confirms, that gives consent to the Internet store “Novokhim” for the processing of personal data, and also confirms that he is of legal age.

2. The user gives his consent to the administration of the site for the processing of the received information. Namely, for the collection, storage, clarification, use, blocking, destruction of information in the Personal Account and specified in the questionnaires for the purpose of activities aimed at conducting marketing research, forming databases, and compiling the necessary reports. In addition, for implementation, we interact with the User through direct contacts, as well as exchange information by e-mail, on the Internet, by telephone, including SMS messages.

3. Personal data permitted to be processed in accordance with this Privacy Policy include, but are not limited to, the following information:

• Last Name of the User
• Contact phone
• E-mail address
• Delivery address
• City and address of residence of the User

4. We can also ask you for additional information by phone.

Purposes of collecting and processing Personal Data

1. “Novokhim” online store of chemical reagents collects, stores and processes only the data of Users that is necessary for the process of selling goods and delivering their orders.

2. The User’s personal information can be used for:

• Identities of the User registered on the site novohim.com.ua
• Remote ordering or purchase in the “Novokhim” Internet store
• Provision of fast customer support and personalized Service to Users
• Communications with the User for effective coordination of requests and provision of information related to the provision of Services and Services, as well as registration of applications from the User
• Increasing the level of communication with Users and improving the provision of Services of the Internet store “Novokhim”
• Providing information about Goods, Services and Promotional Offers
• Conducting marketing surveys and statistical reports.

Additional information about personal data

1. Personal data may be provided by the User personally or their collection may be automatic when using the site.

2. Users are responsible for the use of Personal Data of third parties, which they receive, publish or transfer to other parties when using the site, and also confirm the consent of the third party to provide these data to the owner.

3. Processing of Personal Information is carried out without a time limit, in any legal way, including in automated information systems of Personal Data or without them.

4. The User agrees that the Site Administration may transfer Personal Data to third parties, including courier services, transport companies, employees of communication services, solely for the purpose of fulfilling the User’s order, including delivery of goods to the destination.

User Rights

1. Users have the right at any time to find out whether their personal data has been stored, to check its content and origin, to check its authenticity, to change it, to cancel it and to perform other actions within the framework of the Law. Corresponding requests should be sent to the Site Administration via the contacts specified on the site.

Security of Personal Data

1. “Novokhim” online chemical store uses all necessary organizational and technical measures to protect the User’s Personal Information from illegal or accidental use, destruction, copying, blocking, distribution and other illegal actions.

2. The user is informed that there may be site administration forced to provide the User’s Personal Information to legislative bodies and other state bodies.

3. This Security Policy applies only to the site of the Internet store “Novokhim”.

Additional conditions

1. Novokhym site administration has the right to amend this Privacy Policy without the User’s consent.

2. The privacy policy can be changed by changing or supplementing the text in this section on the website of the Internet store “Novokhim” and becomes effective from the moment it is posted on the website.

Feedback.

1. Send all questions and suggestions regarding this Policy to the telephone numbers or e-mail address specified in the contact information on the site.